As it is said in Sales that, ‘First impression leave a lasting impression’ the same is true with Microsoft Dynamics CRM user experience. There are many ways that one can configure Microsoft Dynamics CRM but it is how the end user perceives the CRM application that will determine the user adoption rate and eventually the [...]
Microsoft Dynamics CRM Mobile – Top 10 things you can really do with iPhone or iPad
What can you really do with your iPhone or iPad and Microsoft Dynamics CRM Mobile? To answer this we installed and tested CWR Mobile CRM (which will soon be powering Microsoft Dynamics CRM Mobile) with PDG Consultants – Microsoft Dynamics CRM 2011 online deployment. I was able to download the CWR Mobility app (ver. 4.2)* [...]
CWR Mobility new version 5.1 released
CWR Mobility has announced the release of its new CWR Mobile CRM 2011 ver. 5.1 for Microsoft Dynamics CRM customers who are interested in mobile solutions with Dynamics CRM 2011. PDG Consultants is a CWR Mobility Certified partner, providing the CWR Mobile – mobility solution for Dynamics CRM 2011 clients. The new version is a [...]
Need for a CRM Project Implementation methodology
Microsoft Dynamics CRM, as easy as it seems, is not a pre-packaged off the shelf type of software that can be bought and implemented without any prior knowledge or expertise. MS CRM is a strategic solution that enables an organization to automate and integrate processes for marketing, sales and customer service. The benefits of a [...]
Mobility with Microsoft Dynamics CRM
CRM success depends on its rate of adoption by users. Vital to adoption rate is not only the ease of use, but also the flexibility to access it from any type of device – PC / laptop, iPad / tablet or mobile phone using any browser. This makes Microsoft Dynamics CRM Mobile, the new release, a major step [...]
Microsoft Dynamics CRM Charges Ahead to Take on Salesforce.com
It has only been a year since Microsoft released Microsoft Dynamics CRM 2011, but the company is moving full speed ahead on plans to release a major update this year called Q2 Service Update. In doing so, Microsoft intends to open up Dynamics CRM to an even larger customer base and add features to help [...]
Microsoft Demonstrates Dynamics CRM Success with Its Own Move from Siebel
At this year’s Convergence conference, Microsoft revealed how the company had finally managed to wean itself from Siebel and implement its own Dynamics CRM system throughout its business. For those considering a switch to Dynamics CRM, it is the ultimate success story, and for Oracle and other competitors, it highlights the beginning of a [...]
5 Ways to Save Money on CRM Software
In today’s fast-paced business world, it is virtually impossible to function effectively without a decent CRM (customer relationship management) software system. Just as computers eventually eclipsed typewriters, CRM software has eclipsed cruder makeshift methods, such as a spreadsheet combined with an Outlook contact list. But CRM software can be an expensive prospect. Here are five [...]
